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For web hosting resellers

You know first.
You know what to report.

When a client’s email or site breaks, you find out first — and you know exactly what to send your host.

See it first — The alert lands before the call.
Know whose fault it is — Yours, your host’s, or the visitor’s end.
Know what to send — A ready-to-paste message, with the facts, for your host.
Watching a whole portfolio? Log in →
NEEDS YOU NOW4ISSUEDOMAINCOURTLAST SCANSSL certificate expiredbikeshop.comYouJul 14 · 10:06SPF record missingphoto-blog.comYouJul 14 · 10:06Mail cert expireddentist.comHostMessage to providerCopyThe mail server certificate has expired.Please renew it.Domain: dentist.comMail server: mail.dentist.comIssuer: Let’s EncryptExpired on: Jul 13, 2026 (UTC)
The catalog

What we check

The full signal set behind every verdict — grouped by area, so you can see exactly what we watch.

Email delivery
  • MX records valid & resolvable
  • SMTP on port 25 (timeout / refused / 5xx)
  • Mail-server TLS cert (25 / 465 / 587)
  • Reverse DNS (PTR) + FCrDNS
Email anti-spoofing
  • SPF record & policy (+all / 10-lookup cap)
  • DKIM key published
  • DMARC policy (missing / p=none)
SSL/TLS certificates
  • Validity (expired / self-signed)
  • Expiry reminder (≤14d / ≤7d)
  • Hostname match (apex & www)
  • Chain completeness
Uptime & availability
  • HTTP(S) reachability (CDN-aware)
  • Multi-location consensus
  • HTTP 5xx server errors
  • TCP service ports (FTP / SSH)
  • WAF / challenge blocks
DNS & domain pointing
  • Resolution & NXDOMAIN reason
  • Nameserver change / migration
  • Dangling A/CNAME & takeover
  • Hosting pointing mismatch
  • MX propagation & consistency
Domain lifecycle
  • Expiry reminder (≤30d / ≤7d)
  • Registry hold / pending delete
  • Registrar change
  • Registrant change
Reputation & blacklists
  • Google Safe Browsing
  • Mail IP on DNSBL (Spamhaus)
  • Domain on URIBL / SURBL
Security & compromise
  • Exposed files (.git / .env / backups)
  • Defacement (content change)
  • Injected malware / phishing
Performance
  • Slow TTFB (>800ms)
  • TTFB regression vs baseline
The verdict

Who’s responsible for the fix — and what to send

Every problem tells you one thing plainly: who needs to fix it — you or your upstream provider. When it’s on their side, we hand you the exact message to send, with the facts already assembled under your name.

YouYour fix

The problem is on your side. We name the exact change to make — e.g. “renew the SSL certificate in cPanel → SSL/TLS.”

Upstream providerTheir fix

The fault is on your host’s infrastructure. You can’t fix it — but you can escalate it fast with the ready-made message on the right.

The message, ready to send
Message to provider
6 sites on this server are returning errors.
Please check the application/server load.
• Sites affected: acme-store.com, cafe-bistro.com,
dentist.com, photo-blog.com, studio.io,
vet-clinic.com
• Server: 203.0.113.5
• Reverse DNS: srv12.hostbox-cloud.net
• Network: Hostbox Cloud LLC
• HTTP status codes: 502
Not sure? We say so

When the facts don’t point clearly to one side, we don’t guess. We mark the fix as unclear and hand you exactly what we detected — status codes, timings, records — so you can judge which side the ball is on.

Differentiation

This isn’t another uptime monitor

Uptime tools tell you a light went red and hand you a ping. We tell you the mail is bouncing because the MX certificate expired two days ago, whose side it’s on, and give you the report to send your host. It’s not cheaper monitoring — it’s a layer you can bill for.

Uptime monitor
Reseller Monitor
Tells you
A site is down
Why it’s down, and whose side it’s on
Email
Blacklist / reputation only
Full public mail diagnosis (cert, SPF, PTR, SMTP, MX)
When the server dies
N separate alerts
One incident + facts to send
What you do with it
Read it
Forward it · fix it
Live demo — the rare case

When a whole server goes down

You don’t want six panic alerts — you want one: what went down, that it’s your host’s side, and the message ready to send. Here’s what that looks like.

Without
dentist.comDOWN
shop.acme.comDOWN
blog.acme.comDOWN
studio.ioDOWN
cafe.plDOWN
vet.acme.comDOWN
…six separate alerts
With
Host-side outage in progress
6 of 47 sites · 1 server
Detected 14:02 UTC
6 alerts → 1 incident
Host’s side

Sites behind Cloudflare hide their real server, so we flag those honestly instead of pretending we can group them.

The boundaries

What we don’t do

We don’t touch your panel

We detect and tell you what to do — we don’t log in and “fix” things on your servers.

We use public data only (for now)

The deep mailbox stuff — full inbox, IMAP, single-recipient issues — needs panel access. That comes later, once the tool has earned your trust.

When we’re not sure, we say so

A single 500 could be the app, a plugin, or the server. We won’t guess and blame the wrong side — you get the facts and a safe next step instead.

An honest “we’re not sure” protects your credibility. A confident wrong answer destroys it.

Pricing

Pricing

Beta VersionFree until September 1, 2026
Free
$0
10 domains
Most popular
Starter
$19/mo
Free until Sep 1
50 domains
Pro
$39/mo
Free until Sep 1
200 domains
Core alerts (uptime, SSL, domain expiry)
Full email diagnosis (SPF / PTR / SMTP / cert)
“Whose side” verdict + facts to send
—
Provider-outage correlation
—
Weekly care report
—
Check frequency
5 min
5 min
5 min
Alert channels
Email
EmailSMS / Voice call - soon
EmailSMS / Voice call - soon
White-label care report (PDF / logo)
—
soon
soon
Start free
Choose Starter
Choose Pro
Free
$0
10 domains
Core alerts (uptime, SSL, domain expiry)
Full email diagnosis (SPF / PTR / SMTP / cert)
“Whose side” verdict + facts to send—
Provider-outage correlation—
Weekly care report—
Check frequency5 min
Alert channelsEmail
White-label care report (PDF / logo)—
Start free
StarterPopular
$19/mo
Free until Sep 1
50 domains
Core alerts (uptime, SSL, domain expiry)
Full email diagnosis (SPF / PTR / SMTP / cert)
“Whose side” verdict + facts to send
Provider-outage correlation
Weekly care report
Check frequency5 min
Alert channels
EmailSMS / Voice call - soon
White-label care report (PDF / logo)soon
Choose Starter
Pro
$39/mo
Free until Sep 1
200 domains
Core alerts (uptime, SSL, domain expiry)
Full email diagnosis (SPF / PTR / SMTP / cert)
“Whose side” verdict + facts to send
Provider-outage correlation
Weekly care report
Check frequency5 min
Alert channels
EmailSMS / Voice call - soon
White-label care report (PDF / logo)soon
Choose Pro

Free tells you something’s wrong. Starter tells you what — and gives you the report to send and the weekly artifact to bill for.

FAQ

Questions, answered

Start now

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